At Zeymart, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund policy below to understand the process.

Returns

• You have 30 days from the date of purchase to return an item.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Certain items, such as perishable goods, custom products, or items marked as non-returnable, may not be eligible for returns.

Refunds

• Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
• Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@zeymart.com.

Non-Returnable Items

• Certain items are exempt from being returned, including but not limited to:
  • Perishable goods such as food
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Shipping Returns

• To return your product, you should mail it to: 1828 Dempster St, Evanston, IL 60202.
• You will be responsible for paying your own shipping costs for returning your item unless the return is due to a Zeymart error (e.g., defective or incorrect product).

Contact Us

If you have any questions about your return or refund, please reach out to us at zeymartorders@gmail.com. Our customer service team is here to assist you.